Maintenance Requests

TENANT WORK ORDER SYSTEM

343 Sansome Street uses a web-based work order program called Building Engines to manage tenant service requests.

When you move into 343 Sansome Street, please use the Tenant Contact Information Form to designate 1-3 employees who will be authorized to enter service requests into the system.

Return the form to the Building Management Office and we will set up your account and send you the log-in information.

Following are instructions on how to navigate the Web site:

How to input a New Work Order:

  1. Log on to Building Engines.
  2. Enter the User ID - dstanton
  3. Enter the password - dstanton
  4. Click: Buildings New Work Order From the drop down menu "Unit" select 175 CBRE. In the problem From the drop down menu "Problem Type" choose the appropriate category. In the "Urgency Level: choose High, Medium or Low priority. Click the "Notify Employees" box In "Select Employees" click the appropriate employee Click "Submit"
    This will send the work order to the Engineering department.