Upon receiving a bomb threat, try to retrieve the following information from caller:
- What time will the bomb go off?
- Where is the bomb?
- What type of bomb is it?
- Why was the bomb planted?
- Did caller plant the bomb?
- What is the caller’s name?
Note the following:
- Time of call
- Was the caller male or female
- Describe voice or accent
- Background noises
- Was caller angry? Did he/she show other emotions?
Upon hanging up with caller:
- Call 9-1-1.
- Call building management or security.
- Call your supervisor.